We offer a lifetime warranty on basic repairs, re-polishing, cleaning and rhodium.
• Exchange/Return: In case the product is not how you expected, we offer an exchange for another product of the same or greater value, or a life-time store credit in your DiAi account (Shipping and insurance may be deducted, at our discretion). The exchange should take place within 2 days of delivery.
You can return a piece and request a refund within 24 hours of receiving the item.
This does not apply for any custom, personalised, engraved pieces or complimentary gifts.
• Buyback: All our pieces can be sold back to us, after one year of purchase. Refer to our Return & Buy-back policy.