Shipping Policy
At DiAi our aim is to deliver your jewellery in the most efficient and effective manner, at the earliest.
Once the order has been placed and our team has confirmed the same, we ship within 2-3 weeks anywhere in India.
For international orders, you can contact us on +91 8879104790 or orders@diaidesigns.com.
We ship anywhere in India and globally.
Sure! You can contact us on+91 8879104790or orders@diaidesigns.comfor a change in address.
Of course! You may cancel your order within 24 hours and either choose to receive a full refund or life-long store credit. The full refund will be initiated within 3 working days.
Don’t worry! All orders are insured by DiAi designs.
All DiAi pieces are made sustainably with love and shipped from Mumbai.
Don’t worry! We’ll get it fixed with a minimal resizing fee. Send the piece across to us and we’ll make it in your correct size. If you’re unsure of your size, check out our sizing guide for rings and bracelets, or contact us on info@diaidesigns.com.
Exchange: If the product does not meet your expectations, you may exchange it for another product of the same or greater value or opt for a lifetime store credit in your DiAi account. (Shipping and insurance costs may be deducted at our discretion.) Exchanges must be requested within 2 days of delivery.
Return & Refund: You may return a piece and request a refund within 24 hours of receiving the item.
Please note: This policy does not apply to custom, personalized, engraved pieces, or complimentary gifts.
Contact us on support@diaidesigns.com or +91 8879104790 to get in touch with our team.
Contact us on support@diaidesigns.com or +91 8879104790 to get in touch with our team.